Privacy Policy

We take your privacy seriously, see below for more information and give us a holla if you need anything further,

Who are we?

We are Live Music North, the home of booking excellent live music in the north of the UK. We

are a registered limited company 12459810 and can be contacted on the below details. Our contact details

Nicola Strataridaki- Director Live Music North Ltd,
184 Derwent Way, York, YO31 0RQ www.livemusicnorth.com hello@livemusicnorth.com 07860381243

What type of information do we hold

We collect the following information:

  • Name (and business name if applicable)

  • Contact information including address, phone, email and IP address

  • Demographic information such as postcode, event address

  • Other information relevant to your enquiry

    How do we collect your information?

    We collect your information when you submit an enquiry via our website or when you submit your details voluntarily at a marketing event, such as a wedding fair.

What we do with the information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • If you have booked entertainment through Live Music North Limited, your event details and

    personal information will be passed to the performer(s) you have booked. This is solely for the performer to contact you regarding your event and will not be used for marketing purposes privately by the performer.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about artists or services which we think you may

    find interesting using the email address which you have provided, but only if you have made an

    enquiry with us, and only if you have not opted out of receiving promotional emails.

  • From time to time, we may also use your information to contact you for market research

    purposes. We may contact you by email, phone, or mail.

  • We will hold your personal information on our systems for as long as is necessary for the relevant

    activity. When you have entered into a contract with us, we will hold your data securely for 6 years to help support our financial reporting requirement.

How we store your information

  • Your personal information is collected via our website contact form. Our website is hosted by Squarespace. The details you enter are collated in a secure Google Sheet and then uploaded to our email marketing tool Mailchimp. Links to the relevant privacy policies can be found below:

    Squarespace

    Google

    Mailchimp

    Please reach out to Live Music North with any feedback including complaints in the first instance.

    You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:

    Information Commissioner’s Office Wycliffe House
    Water Lane
    Wilmslow

    Cheshire
    SK9 5AF
    Helpline number: 0303 123 1113

Date: 12/10/2022